Leaving with the number
Use the official PAC route or text PAC to 65075 from the line. Review the response and any account obligations before giving the code to the receiving provider.
Joining with a number
Use Three’s official switching process to submit the old provider’s valid code. Confirm the scheduled date and keep both SIMs until the move is complete.
Stopping without transferring
Use Three’s cancellation instructions for the service type. Handset repayment, broadband and airtime can have different closure requirements.
After an accidental closure
Contact Three promptly about number recovery. Its PAYG exit support describes recovery routes for recently closed accounts, but do not rely on a recovery window as a reason to cancel before planning a transfer.
Before you act
Confirm current details directly with the official provider. Our information is independent, general and free of a guidance fee. We do not sell or arrange services.
The official reading list