Four dates to locate
Find the service start date, minimum-term end, statement date and allowance reset. These can fall on different days. A first statement may cover a partial period plus charges billed in advance.
Recurring does not mean identical
Check included data, speed restrictions, international use, premium number exclusions and subscriptions. A bill cap may not control every category of spend, so read its scope.
Changing allowance
Ask whether changing a plan creates a new minimum term or affects any included features. Keep confirmation of the change and check the next statement against it.
Leaving correctly
Get the account-specific termination information before switching. A PAC has a different purpose from a SIM replacement or a simple cancellation request. Pay any undisputed final balance through the provider’s secure channel.
Before you act
Confirm current details directly with the official provider. Our information is independent, general and free of a guidance fee. We do not sell or arrange services.
The official reading list