The contract summary
Find the allowance, term, start date, scheduled changes and features attached to the exact plan. Three’s named plan categories can have different travel and extra-service entitlements.
Billing and usage
Check the allowance reset against the statement period. Identify extra usage, subscriptions and any separate device repayment before querying the bill.
Changing or leaving
Ask whether a plan change begins a new term. Obtain early termination and remaining device information before using a switching code. Keep any written confirmation.
The account route
My3 and the Three app provide official account management. We can explain the meaning of general terms but cannot access the account or alter a payment.
Before you act
Confirm current details directly with the official provider. Our information is independent, general and free of a guidance fee. We do not sell or arrange services.
The official reading list