An address-based check
Use Three’s broadband availability tool for the intended address. Read which home or mobile broadband service is being described. A phone coverage headline cannot establish router performance indoors.
Position and household demands
Consider router placement near a suitable window, household layout and the number of simultaneous users. Video meetings, gaming and uploads can have different requirements from browsing.
Terms and equipment
Review minimum term, usage conditions, equipment return and any stated performance guidance. Keep the service documents; this website does not supply routers or install a connection.
Testing a problem
Compare wired and Wi-Fi devices if the router supports them. A weak home Wi-Fi connection and a weak mobile connection require different checks. Use Three’s service status and broadband support.
Before you act
Confirm current details directly with the official provider. Our information is independent, general and free of a guidance fee. We do not sell or arrange services.
The official reading list